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WINTER SALE - UP TO 60% DISCOUNT
WINTER SALE - UP TO 60% DISCOUNT

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Information on returns

Dimoda Outlet wish to ensure your full satisfaction. If for some reason you are not fully satisfied with your purchase, you can return one or more items within 14 days from the delivery date. Here's how:

1. Notify Dimoda Outlet through explicit declaration, which can be sent by registered mail return receipt or by mail, the will to exercise the right of withdrawal

2. Make sure the products are in the same condition as when you received them, with
all tags attached; they must not have been used, worn, altered, washed or damaged; the box (if any) must be in perfect condition, otherwise we will not be able to accept your return and make the reimbursement.
3.
Contact the carrier that you will be told by the staff Dimoda Outlet


The return shipment made with the courier chosen by DIMODAOUTLET.COM will be FREE.

We reimburse during the 15 working days following your return request, which can be made using the wizard on the site or through our Customer Service.
If the returned item is sent back using a different courier, all costs will be paid by the customer. Remember that all returned items must only be shipped from the
same country they were purchased from.

Upon receipt of your package, Dimoda Outlet will verify that all the conditions listed above have been met, and if the procedure was successful, we will proceed with your refund by making a deposit on your credit card (if you paid by credit card) or by bank transfer (if you paid by bank transfer or cash on delivery) or by a Paypal deposit (if you paid by Paypal).

If your returned item does not satisfy the conditions listed, the package will be sent back to you and no refund will be made.

 



 

The shipping address is :

 

Dimoda sas

via provinciale per Bregnano 9

22070 - Vertemate con Minoprio - CO

Italy